ICTTEN816
Scope project requirements and process solutions


Application

This unit describes the skills and knowledge required to develop scope management strategies and plans, in line with business requirements and organisational strategies, for the delivery of products and services.

It applies to individuals with excellent planning and problem-solving skills, working as network engineering staff or senior technical officers within project management roles. They work with new and emerging technologies.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Conduct project scope definition activities

1.1 Develop and confirm procedures for project authorisation with an appropriate authority for commitment of resources and effort

1.2 Establish agreement of desired project outcomes with relevant stakeholders

1.3 Develop scope management plan to determine scoping requirements

2. Define and plan scoping project requirements and process solutions

2.1 Critically analyse needs in consultation with client and relevant stakeholders to verify project scope

2.2 Prepare project specifications with project objectives, deliverables, constraints, exclusions, assumptions and principal work activities for delivery of products and services

2.3 Determine and agree measurable project outcomes and benefits to enable quantified evaluation of program performance

2.4 Develop and communicate scope definition, scope management strategies and plans to stakeholders, and seek agreement

2.5 Align program scope to business requirements and organisational strategy

3. Manage scoping process

3.1 Conduct regular program reviews to measure project performance and ensure stated program, business and strategic objectives are met

3.2 Establish and maintain the change management system to form the basis of ongoing scope management

3.3 Conduct reviews of scope changes and take action to ensure project and program objectives are achieved or modified

3.4 Measure project outcomes against defined program scope and aligned strategic objectives

3.5 Communicate results of program outcomes to appropriate authority

3.6 Manage the impact of scope changes within established time, cost and quality constraints according to change control procedures and to meet project objectives

3.7 Review the project planning process and document recommendations for improvements to future projects

Evidence of Performance

Evidence of ability to:

prepare project specifications with project objectives

develop scope management plan

develop scope management strategies

conduct regular program reviews

measure project outcomes

manage the impact of scope changes within established budget and timeline.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.


Evidence of Knowledge

To complete the unit requirements safely and effectively, the individual must:

examine a range of products, services and solutions as they apply to various project outcomes

explore various stakeholders and relevant levels of authorisation required for the duration of a project

explain project life-cycle and the significance of scope management

outline scope management plans, methodologies, techniques and tools

summarise typical challenges and issues encountered in project scope management and options for addressing them

identify and explore various project performance indicators and how project performance can be measured

evaluate various vendor products and solutions.


Assessment Conditions

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances should be typical of those experienced in the telecommunications networks engineering field of work and include access to:

sites on which projects may be conducted

forecast data and tools involved in planning

a range of software and hardware currently used in industry

relevant regulations and specifications that impact forecasting activities.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.


Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill

Performance

Criteria

Description

Reading

3.4

Organises, evaluates and interprets a range of complex documentation, including project plans

Writing

1.3, 2.2, 2.4, 3.7

Prepares clear and concise workplace documentation, including project briefs and reports incorporating technical language, to communicate complex information clearly and effectively

Oral Communication

1.1, 1.2, 2.1, 2.3, 2.4

Uses highly developed listening, observational and questioning skills to understand others' perspectives, and clarify and explore meaning

Clearly articulates requirements using language appropriate to audience and environment

Numeracy

3.4, 3.6

Analyses and synthesises mathematical information to assess project parameters, including budget requirements and limitations

Interact with others

1.2, 2.1, 3.5

Selects and uses appropriate conventions and protocols when communicating with stakeholders in a range of work contexts

Collaborates with others to achieve joint outcomes, playing an active role in facilitating agreement

Get the work done

2.2, 2.3, 2.5, 3.1-3.3, 3.6, 3.7

Operates from a broad conceptual plan, developing operational detail in stages, regularly reviewing priorities and performance during implementation, and identifying and addressing issues

Monitors outcomes of process and decisions made, considering results from a range of perspectives and identifying key concepts and principles that may be adaptable to future situations

Takes responsibility for high-impact decisions in complex situations involving many variables and constraints

Uses formal, analytical and lateral thinking techniques to resolve problems such as unexpected variations to requirements and control proposed changes in scope

Monitors outcomes of decisions, considering results from a range of perspectives and identifying key concepts and principles and their impact on customers and enterprise


Sectors

Telecommunications – Telecommunications Networks Engineering